Shipping policy
Logistics & Shipping Policy
1. Order Processing
All orders are processed within 3–5 business days after payment confirmation and order verification.
Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods & Regions
We ship to most countries and regions worldwide.
Delivery methods include express courier, air freight, and sea freight, depending on order size, weight, and destination.
3. Shipping Costs
Shipping fees are calculated based on:
- Destination country/region
- Total weight and volume of goods
- Shipping method selected
- Customs and remote area surcharges (if applicable)
Shipping costs will be displayed at checkout or confirmed via quotation before shipment.
4. Delivery Time
Estimated delivery times (after shipment):
- Express courier: 7–15 business days
- Air freight: 15–25 business days
- Sea freight: 30–45 business days
Delivery times are for reference only and may be delayed by customs, weather, transportation, or local logistics issues.
5. Customs Duties & Taxes
The buyer is responsible for all import duties, taxes, clearance fees, and other local charges imposed by the destination country.
We are not responsible for delays or fees caused by customs inspection or clearance.
6. Order Tracking
Once shipped, we will provide a tracking number or logistics document for you to track your order.
7. Undeliverable & Returned Shipments
If the package is returned due to incorrect address, refusal to accept, or failure to clear customs, the buyer is responsible for the corresponding return shipping costs and related fees.
8. Contact Us
If you have any questions about shipping, delivery, or logistics,
please contact us via our official email or inquiry form.